Shipping Policy
We are committed to providing you with a seamless experience, and this Shipping Policy outlines the terms and conditions regarding the delivery of our services and products.
- Digital Services
All services provided by Make My Janam Kundali, including Janam Kundali generation and astrology readings, are delivered digitally. You will receive your reports and readings via email within 24 hours after your order is confirmed.
- Physical Products (if applicable)
If you order any physical products, such as idols or astrology materials, the following shipping policy will apply:
- Shipping Methods: We offer standard shipping through our registered courier partner. Shipping methods may vary based on your location.
- Processing Time: Orders are processed within 2 business days after payment confirmation. Please note that this does not include weekends or public holidays.
- Shipping Time:
- Domestic orders will be delivered within 5 business days after processing.
- International orders may take longer depending on customs and your location.
- Shipping Fees: Shipping costs are calculated at checkout based on the shipping method selected and your delivery address.
- Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.
- Shipping Restrictions
Currently, we only ship to locations within PAN India. If you are located outside these areas, please contact us at contact@makemyjanamkundali.com for assistance.
- Damaged or Lost Items
If your physical product arrives damaged or does not arrive within the expected timeframe, please contact us immediately at +91-7209012100or write us atcontact@makemyjanamkundali.com. We will work with you to resolve the issue promptly.